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Throughput efficiency and service quality after process redesign at a cancer day care unit: Two sides of the coin?
(2019) Kaat De Pourcq (UGent), Paul Gemmel (UGent), Jeroen Trybou (UGent), Vibeke Kruse (UGent)
A three-step methodology for process-oriented performance : how to enhance automated data collection in healthcare
(2019) Kaat De Pourcq (UGent), Paul Gemmel (UGent), Ben Devis, Jan Van Ooteghem, Tom De Caluwé, Jeroen Trybou (UGent)
The boundary-spanning behavior of nurses : the role of support and affective organizational commitment
(2019) Melissa De Regge (UGent), Freek Van Baelen (UGent), Sander Aerens (UGent), Tine Deweer, Jeroen Trybou (UGent)
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